IT Solutions - Project Showcase
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The following are some of the types of IT solutions we provide for our clients:

Remote Network Monitoring and Maintenance
Email
Remote Network access for remote users
Customer Relationship Management Systems for tracking contacts and clients
Knowledge Management Systems for tracking and utilizing skill-sets and talents more effectively.
Employee and Benefit Management Systems used by HR departments to effectively cater to the needs of employees.
Contact Management Systems
Calendaring and Tasking Systems for managing time more effectively.
Project Management Systems for tracking and allocating resources and time in large or small projects.
Collaboration Spaces for online conferencing and meetings.
Document & Content Management Systems for storing, organizing and indexing large sets of documents and datasets.

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Remote Monitoring and Maintenance

As technologies have improved, more proactive monitoring of critical network components is now possible. This, in turn, translates into lower cost of ownership. Hydrus Enterprises Network operations center can:

Ensure your enterprise is operating at peak performance
Augment IT resources-provides 7x24 expertise
Rapidly detect, isolate and resolve problems-often before a failure occurs
Deliver full problem ownership from detection through resolution
Optimize your enterprise's total cost of ownership

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Exchange-based email/groupware

For our customers that need a stable email platform that integrates document management, email, and group scheduling, Hydrus Enterprises recommends Microsoft Exchange. Exchange provides the following benefits to our customers:

Access to email, calendars, and shared documents anywhere through a web interface
Superior group scheduling and calendaring
Document routing and organization
Public folders for sharing of project/departmental information

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VPN and Remote Access

Many of Hydrus Enterprises customers require secure access to their corporate networks from their homes, hotels, remote offices, or from international locations. Depending on the customer's specific requirements, Hydrus Enterprises creates a solutions based on:

Broadband access (DSL/Cable)
VPN technology (secure access via the Internet)
Terminal services (allows remote users to run legacy applications over the Internet)
Extranet web-based solutions (allows remote users to access corporate databases and documents via a secure web-based application).

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Customer Relationship Management

One of the main problems in our Internet based economy is the anonymity and poor service being given customers. While many companies have put much thought into providing high availability in order for customers to buy products, they have not invested in understanding the customer, their patterns, and how to maximize the relationship.

Customers: Coordinate their information, purchases, and patterns of interaction with your company.
Sales: Customer-centric knowledge base.
Salesforce: Indicate current progress and ways to integrate new sales to your audience.
Company: Enhance market presence
Company: Identify best solutions for market with solid metrics.

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Knowledge Management Systems

Often best practices and solutions become "lost gold" as employees leave and/or take on new duties. Companies loose out on millions of dollars yearly. Knowledge management systems allow for the coordination of company information to gain insight and the implementation of strategic and tactical plans and develop employees in a consistent and efficient manner.


Company: Understand which processes and methodologies provide the best return.
Personnel: Find out errors that have occurred in the past and how to get around them.
Understand company policy and processes.

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Employee and Benefit Management Systems

Employee and Benefit Management systems allow for coordination of company information that pertains to human resources. EBMS deals with policies, benefit information, and employee centric information.


Personnel: Comprehensive, unified location to search for information about company policies and their benefits.
Company: A centralized repository of company information and a single location to update information.

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Contact Management Systems

Contact Management Systems allow for all personnel to have a single place to store company contacts. Hydrus Enterprises can create a Contact Management System or assist you in managing and taking Exchange information to the web.


Sales: All contacts are available from one location and information on those contacts can be kept current.
Sales Manager: Can monitor the information being gathered by sales consultants and look for trends or strategic possibilities.

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Calendaring and Tasking Systems

One major productivity booster for an organization is the creation of a centralized calendaring and task system. The ability to manage both time and tasks allow for coordination of schedules and for the managing of assignments. Hydrus Enterprises can create or install a calendar and task management system for you.


Company: Schedule management, coordinate time and resources.
Personnel: Keep tabs on meetings and tasks.

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Project Management Systems

Project management is critical to all organizations. The leading cause of project failure is poor project management and one of the main factors in client dissatisfaction is lack of documentation and reporting of progress. PMS allow for more accurate tracking of information, tasks, and time spent on a project. Hydrus Enterprises can develop a project management system with the following benefits:


Senior Management: View reports on current status of project cost, scope, resource usage, and critical issues.
Project Managers: Manage the project, track the status of tasks, understand dependencies, assign personnel, monitor time to completion.
Customers: Receive reports detailing the status of a project.

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Collaboration Spaces

Collaboration spaces are effective tools for customer to provider, customer to customer, and internal communication. Collaboration spaces allow for a real time environment which can be moderated and tracked. They can be used as key tools in improving communication with customers and in providing information into a knowledge management tool.

Customers: Communicate issues and problems into an environment where action is given to their problem.
Company: Receive valuable information from clients. Provide a forum for communication of issues or ideas about your company.

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Document & Content Management Systems

Hydrus Enterprises offers many solutions for document and content management systems. The components of a Document or Content Management System are creation, editing, routing, approval, management, archiving, and destruction of information. When information on web sites remains static, customers see the site as stagnant. Content on web sites is often not changed due to the complexity of changing the information and many times information is lost within organizations because different approval or management levels do not approve it. With a Document or Content management system a company can author content, post it for review, and then publish it directly to the web. The content system can announce when content is old and needs to be updated.


Company: Provide a framework for managing content. Keep fresh content circulating in front of clients.
Customers: Receive more accurate and timely information.
Management: Receive updates on the status of content and the progress of new content creation.

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